| Gary Dillard named WRECC president
Warren Rural Electric Cooperative Corp. announced last week that Gary K. Dillard will assume the position of president and CEO of Warren RECC on March 15. Dillard replaces Gerald W. Hayes, who will retire after 40 years with the company.Dillard joined the cooperative in 1998 and has served as vice president of member and affiliated services since 2002."The board of directors is confident that we made the right decision in choosing Gary," said Warren RECC board chairman Joe Neely in a press release. "His leadership, dedication and commitment to Warren RECC and its members made him the clear choice to lead the cooperative into the next phase of our history."Officials attend event hosted by chamberThe Bowling Green Area Chamber of Commerce hosted a trip to Frankfort last week for South Central Kentucky Night, an event in which local partners had the opportunity to network with state legislators and representatives.The chamber hosted the reception Jan.
Naples Museum Dedicates Holocaust Boxcar
The Holocaust Museum of Southwest Florida will dedicate a World War II boxcar that was used to transport people to Nazi death camps. The car was restored and brought to the museum, where it will be used as a mobile, educational exhibit. The dedication is planned for 4 p.m. at The Naples Depot. The dedication is being held in honor of International Holocaust Remembrance Day and is free to the public. (© 2008 CBS Broadcasting Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.) .
Jeff Ackerman: Customer is always right ... sometimes
My first real introduction (outside of my stellar careers at Jack In The Box and Yummers Roast Beef in San Francisco) to customer service was an eye-opener.
Literally, as in eyeballs opening and closing.
Maybe 28 years ago or so I was working at a newspaper and was in charge of paper boys and girls. In those days, it was OK to hire kids to deliver papers because they hadn't yet been indoctrinated to the notion that the country owed them a living, and their parents actually thought it would be great if the kids paid for their own bicycles, Barbies and baseball cards.
The horror of it all.
One afternoon, a lady called the office to say that one of our paperboys had hit her in the eye with a newspaper, and if I didn't get out to her house "right this minute," she was going to sue me every which way but Sunday, or something like that.
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