| Jeff Ackerman: Customer is always right ... sometimes
My first real introduction (outside of my stellar careers at Jack In The Box and Yummers Roast Beef in San Francisco) to customer service was an eye-opener.
Literally, as in eyeballs opening and closing.
Maybe 28 years ago or so I was working at a newspaper and was in charge of paper boys and girls. In those days, it was OK to hire kids to deliver papers because they hadn't yet been indoctrinated to the notion that the country owed them a living, and their parents actually thought it would be great if the kids paid for their own bicycles, Barbies and baseball cards.
The horror of it all.
One afternoon, a lady called the office to say that one of our paperboys had hit her in the eye with a newspaper, and if I didn't get out to her house "right this minute," she was going to sue me every which way but Sunday, or something like that.
Family, peers remember slain teenager
Notice about comments: Charleston.net is pleased to offer readers the ability to comment on stories. We expect our readers to engage in lively, yet civil discourse. Charleston.net does not edit user submitted statements and we cannot promise that readers will not occasionally find offensive or inaccurate comments posted in the comments area. Responsibility for the statements posted lies with the person submitting the comment, not charleston.net. If you find a comment that is objectionable, please click "suggest removal" and we will review it for possible removal. Please be reminded, however, that in accordance with our Terms of Use and federal law, we are under no obligation to remove any third party comments posted on our website. Full terms and conditions can be read here. .
Archive for: January, 2008
Storage Bits Latest Post | Last 10 Posts | Archives 100 GB memory chip coming in 2009 Posted in: Solid State Disk Bytes, not bits. Oh, and it's fast, too. Nanochip, a Silicon Valley-based fabless semiconductor firm, just received $14 million in funding to complete work on a 100 GB storage chip. Intel Capital, who should know something about chips, is an investor. The goal: ". . . allow Nanochip to complete development of its first prototypes later this year . . . ." MEMSy were the borogoves . . . The Nanochip design is a Micro-Electro-Mechanical System, or MEMS, device. A descendent of IBM's Millipede device, it uses polarization instead of Millepede's heat to store data. An array of tiny probes - looking like phonograph needles, if any of you have ever seen one - less than 25 um in diameter, changes the state of the recording medium.
|
